Payment Methods

Secure and Convenient Checkout

At PearlHem, we aim to provide customers with a convenient online payment experience.

We accept the payment methods displayed during checkout.

Available options may vary depending on your country or region, currency, and the payment services currently enabled on our website.

Please review the available payment options before completing your purchase.

Product prices are displayed in the currency shown on our website.

The total amount payable, including applicable shipping charges and taxes, will be displayed before payment confirmation.

Your payment provider may apply currency conversion rates or additional charges when payment is made in a different currency.

Payments are processed through the payment service providers enabled on our online store.

Orders are subject to successful payment authorization.

Payment providers may maintain their own terms and privacy policies.

Our e-commerce platform and payment providers support online transaction processing.

Please do not share complete payment card numbers, security codes, or sensitive banking information through customer service emails.

No online payment system can guarantee absolute security.

If your payment is declined or an error occurs during checkout, please verify your payment information or contact your payment provider.

For assistance with an order-related payment issue, email:

service@pearlhem.com

Please include your order number when available.

Approved refunds are generally issued to the original payment method.

Refund eligibility and procedures are described in our Return & Exchange Policy.

PearlHem

Email: service@pearlhem.com

Phone: +86 13159581374