Your Privacy Choices

At PearlHem, we respect your privacy and want customers to understand the choices available concerning their personal information.

1. Managing Your Personal Information

Depending on applicable law, you may have the right to request:

  • Access to personal information we hold about you.

  • Correction of inaccurate information.

  • Deletion of eligible personal information.

  • A copy of your information.

  • Restriction of or objection to certain processing activities.

To submit a request, email:

service@pearlhem.com

Please include "Privacy Request" in the subject line.

2. Marketing Email Preferences

If you receive marketing emails from PearlHem, you may unsubscribe using the unsubscribe link provided in the message.

You may also contact service@pearlhem.com to request removal from marketing communications.

You may continue to receive necessary service-related emails about orders or customer support.

3. Cookies and Tracking Preferences

Our website may use cookies and similar technologies for essential functionality, website analytics, and advertising where enabled.

You can manage cookies through your browser settings.

Where our website provides cookie consent or privacy preference controls, you may use those controls to manage available choices.

Where applicable law requires consent for non-essential tracking technologies, such technologies will be subject to the appropriate consent requirements.

4. Advertising Privacy Choices

Depending on your location and applicable privacy laws, you may have the right to opt out of certain targeted advertising activities or disclosures of personal information.

To request assistance, email:

service@pearlhem.com

Where required by applicable law, additional opt-out mechanisms will be made available.

5. Privacy Requests

When submitting a privacy request, please provide enough information for us to understand your request and locate relevant records.

We may require reasonable identity verification before fulfilling certain requests.

Please do not email full payment card details or sensitive identity documents.

We will respond within applicable legal deadlines.

6. Additional Privacy Rights

Customers in certain jurisdictions, including the European Economic Area, United Kingdom, and some U.S. states, may have additional privacy rights.

These rights depend on applicable law and the circumstances of the request.

Nothing in this policy limits mandatory privacy protections.

7. Contact Information

Store Name: PearlHem

Business Name: Chenshi Department Store, Songyuan Economic and Technological Development Zone

Email: service@pearlhem.com

Phone: +86 13159581374

Business Address:

Unit 3, Room 101, Building A9
Rhine Huaxi·Heyue
Jinghu South Road, Wanfu Community
Economic and Technological Development Zone
Songyuan City, Jilin Province
China

For additional information about how we handle personal information, please review our Privacy Policy.